Sunday, August 05, 2012

Comcast Internet subscribers can’t watch college football online via ESPN3 this fall?

Update 8/19/2012: I just tried again watching a couple of different live sporting events at home via espn3.com, and today, it worked fine -- I wasn't blocked. Barring any word on this from Comcast or ESPN, I guess we'll just need to wait until kickoff to see if watching college football on espn3.com this fall via an Internet-only Comcast subscription is going to work or not.

Update 8/30/2012: ESPN has posted an WatchESPN / ESPN3 FAQ. In short, it sounds like ESPN3 now only carries "online-exclusive" content -- that is, minor games that aren't being shown on ESPN/ESPN2. To watch ESPN content that's being shown on TV online, you need "WatchESPN" -- and that requires a paid TV subscription to ESPN (on top of a broadband Internet subscription). So, Internet-only customers are out of luck this year, sounds like. :-( Maybe ESPN will sell their content directly to consumers in the future, like Major League Baseball has already figured out how to do. You can buy an entire season of MLB (thousands of games!) for $20 or $25, depending on type of device; I'd happily pay $25 for an entire season of college football.


For the last 3 years or so, I have not subscribed to any cable or satellite TV service, going instead with free over-the-air HD network television via a DIY antenna, and using AT&T DSL and (later) Comcast cable for Internet service.

I’m a college football fan, and in the fall, I have for the past couple of years used the very nice service at espn3.com (now rebranded as WatchESPN) via my HTPC to watch college football games that were shown on one of the ESPN network channels, but not shown on the ABC network (which I can watch in HD for free via antenna). 

Upon attempting to demonstrate this setup to a friend of mine this morning, though, I was surprised to be presented with a new error message when attempting to view a live event on espn3.com: “Access to this content requires a television subscription. Please contact your TV provider to subscribe.”

ESPN3_Comcast

:-(

Apparently something has changed in the arrangement between ESPN and Comcast Xfinity – without any notice to me, the customer – where it’s now not just checking to see if my ISP is supported by ESPN3; it’s now additionally checking to see if I have a television subscription through that same ISP (Comcast), which I do not.  If I did have a full television subscription, I wouldn’t be trying to use espn3.com; I’d just turn on my television!

Apparently this is the new trend, as I also found just last week that my family is not permitted to access any of the live 2012 Olympics coverage currently available in the United States via nbcolympics.com, for the same reason: I only have an Internet subscription through my ISP, not a full television subscription.

NBC_Comcast

From a standpoint of trying to be fiscally responsible, it isn’t worth it to me to pay an additional $200 to be able to watch 14 Saturdays’ worth of college football from home this fall (figuring about an additional $50/month for the duration of the 4-month college football season for a television package from Comcast that includes ESPN, above and beyond the Internet service that I’m already paying for).  So it looks like I’ll be visiting friends’ homes or going to sports bars to watch any college football game that aren’t being shown on the broadcast networks (ABC, CBS, and for Notre Dame home games, NBC) this fall.  Guys, if you’re reading this, I’ll bring the beverages!

This development is pretty disappointing, to say the least.  I’d consider switching ISPs – if Comcast didn’t have a local monopoly on high-speed Internet at my location.  Hopefully, in the future, ESPN and other content providers will figure out how to profitably provide their coverage directly to consumers via the Internet, regardless of ISP. Clearly, the technology is ready and available (it worked great for me for the last couple of college football seasons prior to this year); it’s just the business side of things that needs to be worked out.

Ah, well.  Ultimately, I’ll be very happy/thankful if this situation is the biggest problem that my family encounters this fall!  #firstworldproblems

5 comments:

  1. Well that's annoying, I'd just recently discovered that too, now I can't watch Michigan football games via ESPN3 :( I'm going to start following this blog, I find it very interesting :)

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  2. I just noticed this today. Pretty annoying ! I wish I could have att uverse again, I've had better experiences with their customer service than Comcast. Fortunately I can still "watchEspn" on the Ipad. Won't be upgrading the app ...

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  3. http://broadband-qa.espn.go.com/watchespn/index#channel/espn3/ (BLOCKED)
    remove the -qa from the link
    http://broadband.espn.go.com/watchespn/index#channel/espn3/ (NOT BLOCKED)
    I was also able to watch ESPN3 from the front page of the ESPN website
    http://espn.go.com/

    Have Fun (I have NO ideal how they were able to ADD the -qa onto my favorites on my computer but that sounds like invasion of privacy.

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  4. Interesting... sounds like ESPN is testing the change of blocking Comcast Internet-only subscribers in their QA (quality assurance) environment.

    If that's the case, I'm not optimistic about the prospect of being able to watch college football via ESPN3 (at any URL) by the time the season starts, assuming the plan would be to promote that change from the QA environment to the Production environment sometime over the next few weeks.

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    Replies
    1. I would have thought QA means question authorization, Same here with the DIY antenna.
      I just got cut off yesterday afternoon watching little league world series.
      Comcast did this same thing with TBS a year or so back so I need to netflix the DVD's now for The Closer and Rizzoli and Isles. The better college games are on major networks anyway. Comcast's latest scam was trying to sell(rent) me a modem because my old modem (MAY NOT)be giving me the most. Sure, if I had the over 100mb service which I don't. They try and sell me a modem through fear of my old one not working. The ONLY reason I have Comcast for internet is for ESPN3 feature over the others (century link) much cheaper without ESPN3 so Comcast trick of getting people to order TV service will most likely backfire. If they want to become a CHEAPER internet service than they will need to compete with cheaper competition and lower their prices (kind of makes you want to go out and hack some cables) LOL

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